Privacy Policy

Privacy Policy

Data Controller Stephen Spence trading as Energy Independence Advisory, Southover, Wells, BA5 1UH. Email: info@smartenergyguide.website. Telephone: 07470 973263.

What Data We Collect When you use our assessment form or contact us, we may collect your name, email address, phone number, property address, EPC rating, floor area, and details about your home's energy systems.

Why We Collect It We collect this data solely to provide you with a personalised home energy assessment and related advisory services. We do not sell your data to third parties.

Who We Share It With To deliver our service we use the following processors: Google (form responses and email), Zapier (automated workflows), Stripe (payment processing), Calendly (appointment booking), and Netlify (form hosting). All are bound by their own GDPR-compliant privacy policies.

How Long We Keep It We retain your data for up to 2 years from the date of collection, after which it is securely deleted.

Your Rights Under UK GDPR you have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights contact us at info@smartenergyguide.website.

Cookies This website uses cookies for analytics and translation services. You can manage your cookie preferences using the cookie banner on this site.

Changes to This Policy We may update this policy from time to time. The current version will always be published on this page.

Last updated: May 2026